At omgbet, we believe gambling should always be an enjoyable, freely chosen form of entertainment — never a source of financial stress or personal harm. This page outlines the tools, resources, and commitments that underpin our responsible gaming programme for all players in Bangladesh.
omgbet is committed to providing a safe, transparent, and fair betting environment for every player across Bangladesh — whether you are placing a bet on a BPL match, spinning a slot, or enjoying the live casino. Responsible gaming is not a checkbox for omgbet — it is a core operating principle woven into every layer of our platform, from account registration to payment processing.
We provide a comprehensive suite of player protection tools — including deposit limits, session time limits, cooling-off periods, and self-exclusion — all available free of charge and accessible directly through your account settings or by contacting our support team at any time.
omgbet offers a full range of responsible gaming tools that put the power of control firmly in your hands. Every tool listed below is free, easy to activate, and takes effect promptly upon request.
Set a maximum daily, weekly, or monthly deposit cap in BDT on your omgbet account. Once your chosen limit is reached, no further deposits will be accepted until the period resets. Reducing your limit takes effect immediately; increasing it requires a 7-day cooling-off period to protect against impulsive decisions.
Contact support or update via account settings. Works across all payment methods: bKash, Nagad, Rocket, Upay, and bank transfer.
Define the maximum amount of time you wish to spend on the omgbet platform in a single session or over the course of a day. When you approach your chosen session limit, the platform will display a prominent notification. Once the limit is reached, your session will end automatically and you will be logged out.
Session reminders are enabled by default for all accounts. You can adjust your preferred duration at any time from the Responsible Gaming section of your account.
If you feel you need a short break from omgbet, you can activate a cooling-off period of 24 hours, 48 hours, 7 days, or 30 days. During a cooling-off period your account remains active but all deposits and betting activity are suspended. You will still be able to withdraw any existing balance during a cooling-off period.
A cooling-off period activates immediately upon request and cannot be cancelled before it expires. To request one, contact [email protected].
Self-exclusion is the most comprehensive player protection tool available on omgbet. When you self-exclude, your account is closed and locked for the duration you choose — from 6 months up to permanent closure. During self-exclusion, you will be blocked from creating new accounts and will be removed from all omgbet marketing communications.
Important: Self-exclusion is irreversible for the chosen period. Any balance in your account at the time of self-exclusion will be returned to your registered payment method after applicable verification.
In addition to deposit limits, omgbet allows players to set a maximum loss threshold over a daily, weekly, or monthly period. Once the loss limit is reached, further wagering is suspended until the period resets. This tool helps players stay within their personal budgets and prevents chasing losses — one of the most common patterns associated with problem gambling.
Loss limits can be set in BDT increments starting from ৳500. Contact our support team to activate this feature on your account.
omgbet's reality check feature delivers periodic on-screen notifications showing how long you have been playing and your net win or loss for the current session. This tool is designed to prevent players from losing track of time, particularly during extended live casino or slot sessions. Notifications appear at intervals you choose: every 30, 60, or 90 minutes.
Reality check notifications are unobtrusive but prominent. You can update the frequency or disable them (minimum interval: 30 minutes) from your account settings.
All omgbet responsible gaming tools are accessible in three simple ways. Our support team is available 24 hours a day, 7 days a week, including during Eid, Pohela Boishakh, and all Bangladesh public holidays. There is no waiting period to activate protective measures — they take effect immediately upon request.
Fast-track option: The quickest way to activate any limit or exclusion is to email [email protected] directly with your account username and the specific tool you wish to activate. Our team will action your request within 1 hour during peak hours.
Problem gambling can affect anyone, regardless of income, age, or background. It develops gradually and is often difficult to recognise from the inside. omgbet encourages all players to periodically reflect on their gambling habits using the self-assessment checklist provided on this page.
If you answer "yes" to two or more of the questions in the self-assessment below, or if gambling is causing any level of distress in your daily life, we strongly encourage you to reach out to our support team or to seek guidance from an external support organisation.
You are not alone: Problem gambling is a recognised condition and help is always available. Reaching out is a sign of strength, not weakness. omgbet's support team is trained to handle these conversations with complete confidentiality and without judgment.
Read through the following questions honestly and privately. This checklist is not a diagnostic tool — it is a prompt for personal reflection. If you answer "yes" to two or more questions, we encourage you to contact our support team or review the protective tools available to you.
If you answered yes to two or more of the above: Please reach out to our support team at [email protected] or review the responsible gaming tools described on this page. We are here to help, not to judge. You can also request immediate account suspension by contacting us directly — no questions asked.
Every new omgbet account requires a date of birth to be submitted at registration. Accounts where the stated age is below 18 are rejected immediately and no account is created.
All accounts are subject to identity verification (KYC), which requires submission of a valid National ID card, passport, or other government-issued document confirming age and identity before withdrawals are processed.
We strongly encourage parents and guardians to use parental control software to restrict access to gambling websites on devices used by minors. Do not share your omgbet login credentials with anyone, including children or younger relatives.
If you believe a minor has accessed or is using the omgbet platform, please contact us immediately at [email protected]. We will investigate and take action promptly, including immediate account closure and return of any deposited funds.
Responsible gaming and great entertainment go hand in hand at omgbet. Explore cricket betting markets, discover the latest slots, or try the live casino — all within the safety framework described on this page. BDT deposits and withdrawals are instant via bKash and Nagad.
18+ Only — Please Gamble Responsibly